OS
Opus Servus
Gastronomy Consultancy
Discuss a Project

Opus Servus

Gastronomy Consultancy
Where craft meets service.

Refining hospitality through stronger culinary direction, service standards and commercial performance.

Discuss a Project  →
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Practical insight.
Measurable impact.

Opus Servus works with hotels, restaurants and hospitality businesses to refine culinary direction, strengthen service standards, improve operational performance and unlock commercial potential.

Areas of Focus

Concept Development

Shaping or refining hospitality concepts so that identity, proposition, guest experience, operational feasibility and commercial discipline work together from the outset.

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Commercial Performance

Identifying where revenue can be strengthened, margins protected and resources used more intelligently, with a focus on practical commercial opportunities that improve performance without compromising the character of the operation.

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Culinary Direction

Reviewing the overall culinary offer through menu balance, presentation, relevance and consistency, supported by tasting and practical feedback to the culinary team and ownership to strengthen the direction of the food.

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Menu Refinement

Reviewing the menu from both a commercial and sensory perspective: analysing costing, margins and menu engineering alongside flavour, presentation, guest appeal and execution.

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Kitchen Standards

Assessing how the kitchen operates in practice, from organisation and prep systems to consistency, accountability and working standards, with practical tools that support stronger execution without creating unnecessary bureaucracy.

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Service Standards

Assessing service as it happens to identify the details, behaviours and standards that shape the guest experience, with practical feedback and post-service discussion with restaurant managers, chefs and relevant operational leaders to strengthen execution and support continuous improvement.

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Reporting & Ownership Communication

Providing ownership with an independent view of the operation, highlighting priorities, recurring issues, risks and opportunities, with clear follow-up on what is changing and where further attention is needed.

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“Labour should not be viewed only as a cost. Deployed intelligently, it can be a revenue-generating asset.”
About Eric

Experience that
makes a difference.

Eric Kudlak brings together an unusual combination of operational hotel experience, commercial understanding and first-hand exposure to hospitality leadership at every level.

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Discuss a Project

Every hospitality operation is different.

If you would like to discuss a specific challenge, explore an opportunity or simply understand where Opus Servus could add value, please get in touch.

Eric Kudlak
Opus Servus
Gastronomy Consultancy

ekudlak@opusservus.com
+44 7551 038900